Terms & Conditions
A legal disclaimer
These Terms & Conditions govern your access to and use of our website, including any information, content, forms, communications, and services made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
1. About Asterra Group Limited
Asterra Group Limited is a UAE-based company providing engineering, technical consulting, procurement, energy and renewable energy solutions, guyed tower engineering and design, and related project support services.
The information presented on this website is intended to provide a general overview of our company, capabilities, and services.
2. Website Use
You may use this website for lawful business and informational purposes.
You agree not to:
* Use the website for unlawful, fraudulent, or unauthorized purposes.
* Attempt to gain unauthorized access to the website, servers, databases, or connected systems.
* Introduce viruses, malicious software, or other harmful technology.
* Interfere with the operation, security, or availability of the website.
* Copy, reproduce, distribute, or commercially exploit website content without authorization.
* Submit false, misleading, or fraudulent information through our forms.
* Use information obtained from the website in a way that infringes the rights of Asterra Group Limited or any third party.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.
3. Information on This Website
We make reasonable efforts to ensure that information published on the website is accurate and current. However, website content is provided for general informational purposes and should not be considered project-specific engineering, technical, legal, financial, or commercial advice.
Engineering requirements may vary depending on project specifications, site conditions, applicable standards, regulations, operating conditions, client requirements, and other factors.
No information on this website should be relied upon as a substitute for a formal technical assessment, engineering study, proposal, quotation, specification, or professional engagement.
4. Engineering & Technical Information
Any technical information, diagrams, specifications, illustrations, descriptions, calculations, examples, or other engineering-related material displayed on this website is general in nature unless expressly stated otherwise.
Such material does not constitute an approved design, engineering certification, construction document, or recommendation for a specific project.
Project-specific engineering solutions will only be provided following appropriate technical evaluation and, where applicable, under a separate written agreement.
5. Enquiries & Consultation Requests
Submitting a contact form, project enquiry, consultation request, email, or other communication through this website does not automatically create a contractual relationship between you and Asterra Group Limited.
Any engagement for engineering, consulting, procurement, design, or other professional services will be subject to separate agreement between the parties.
Under UAE civil law, contractual obligations generally depend on agreement between the parties regarding the essential elements of the obligation.
6. Proposals, Quotations & Contracts
Any proposal, quotation, scope of work, purchase order, consulting agreement, engineering agreement, procurement agreement, or other written contract issued or accepted by Asterra Group Limited may contain additional or different terms.
Where there is a conflict between these website Terms & Conditions and the terms of a separately executed project or commercial agreement, the specific written agreement governing that project or transaction will prevail.
Prices, schedules, specifications, availability, and estimated delivery periods displayed or communicated before formal agreement may be subject to change.
7. Procurement Services
Where Asterra Group Limited provides procurement, sourcing, supplier identification, technical evaluation, or vendor coordination services, availability, pricing, specifications, manufacturing schedules, shipping times, and other conditions may depend on third-party manufacturers, suppliers, logistics providers, or other external parties.
Unless expressly agreed otherwise in writing, the identification or recommendation of a particular supplier, manufacturer, product, or technology does not constitute an unconditional guarantee of that third party’s performance.
Final procurement responsibilities, warranties, delivery obligations, acceptance criteria, and commercial terms will be governed by the applicable project agreements, purchase orders, supplier terms, or other contractual documentation.
8. Renewable & Energy Solutions
Information regarding renewable energy, green energy, energy efficiency, expected system performance, potential savings, output, or sustainability benefits is general unless supported by a project-specific assessment.
Actual performance may depend on factors including equipment specifications, operating conditions, environmental conditions, location, maintenance, project configuration, energy consumption, applicable regulations, and third-party technology performance.
Project-specific results cannot be guaranteed solely on the basis of information displayed on this website.
9. Confidential Information
You should not submit highly confidential, proprietary, sensitive, or commercially restricted project information through general website forms unless specifically requested by Asterra Group Limited.
Submission of information through the website does not, by itself, create a confidentiality agreement or non-disclosure obligation beyond obligations arising under applicable law.
Where confidential project information needs to be exchanged, the parties may enter into a separate confidentiality or non-disclosure agreement where appropriate.
10. Privacy & Personal Data
Any personal information collected through this website will be handled in accordance with our Privacy Policy and applicable data-protection requirements.
Please review our Privacy Policy for information about the types of personal information we may collect and how that information may be used, stored, and protected.